Problems I fix every week
- Site down or extremely slow — 500 errors, timeouts, resource limits on shared hosting
- Hacked WordPress or PHP site — malware, redirects to spam, pharma pages, Google "This site may be hacked" warnings
- White screen of death after a plugin, theme or PHP version update
- Database errors — "Error establishing a database connection", corrupted tables, full disks
- SSL and HTTPS problems — expired certificates, mixed content, redirect loops
- Email not sending or landing in spam — SPF, DKIM, DMARC and SMTP configuration
- Domain and DNS issues — site shows the wrong page, nameserver mistakes after a hosting move
- Locked out of the admin panel, lost passwords, broken migrations
How I work an emergency
- Triage — you send me the URL, what changed recently, and access details through a secure channel. I look at the actual logs and the actual server, not guesses.
- Stabilise — get the site back online or into maintenance mode, isolate malware, stop the bleeding.
- Root cause — I tell you in plain words what broke and why. A fix that does not explain the cause is not a fix.
- Harden — patch, update, lock down file permissions, add backups and monitoring so this does not repeat.
Why a server administrator, not just a web designer
I have been running Linux and web servers for over a decade, alongside reverse engineering and troubleshooting work. Most website emergencies are server or security problems wearing a website costume. Reading Apache and PHP logs, tracing a redirect chain, or cleaning a compromised account is routine for me — and I never showcase client sites, so your incident stays confidential.
Availability
Sri Lanka time zone, but I regularly handle emergencies for clients in the US, UK, Europe and Australia through Fiverr and directly. Contact me on WhatsApp for the fastest response.
